Shipping time within Sweden – Normally 2-4 working days usually with Schenker PrivPak.
Shipping time within EU – Normally 2-4 working days with FedEx
Shipping time outside EU – Normally 4-7 working days with FedEx
If you have ordered several products and the time of delivery various between the different products, we will under certain circumstances split the order and send your products as soon as possible. As soon as your order is shipped, we will email you a shipping confirmation.
We deliver to following countries
Countries of the European Union, Japan, USA.
To other countries on request. Email us at firstname.lastname@example.org
Smaller Objects is responsible if the shipment is damaged or lost during transportation to the customer. If the shipment is damaged or lost when returning it on your initiative, you are responsible for loss or damage. We recommend packing returned products in the original container/box or similar and advise you to insure the shipment.
If you receive a damaged product you must immediately contact FedEx and report the damage. FedEx will instruct of the next steps to be taken. You must also keep the outer box as a part of the investigation for the cause of the damage.
For all kinds of damages, to the outer box and/or the content of the box, you should immediately take digital pictures of the damaged outer box and/or the content.
Import taxes and duty fees
The customer is responsible for all applicable import taxes, duty and fees for their orders. You will receive a separate invoice by FedEx for any applicable custom duties and taxes. Custom policies vary between countries. Please contact your local customs office for further information.